Write a formal complaint letter
Write a Complaint helps you write a formal UK complaint letter with calm, neutral wording – ready to print and post. Fill in the facts in plain English and we’ll format it into a clean PDF. If you’re dreading writing it, this helps you say it clearly without sounding aggressive.
- Preview is watermarked and shows truncated text.
- After payment, we tidy wording and generate the final PDF.
- Usually takes ~5 minutes. No account. One-off payment.
Why use this
Complaints are easier to handle when they’re calm, specific, and readable – especially if you need someone to act on them.
Good for
- Everyday disputes where you want to sound firm but reasonable
- Putting your timeline and outcome in a clear, readable format
- Sending by post (PDF download or print + post)
Not for
- Legal advice or threats
- Uploading evidence
- Email delivery
Tip
Don’t worry about perfect wording. Put the facts in plain English – we’ll tidy tone after payment without adding new information.
1 Fill details
Tell us what happened and what you want.
2 Preview
Watermarked and truncated.
3 Pay
Download PDF or request print + post.
Pricing
Choose the option that fits how you want to send it. One-off payment. No account required.
PDF download
£5.99
Best if you can print yourself or want to post it using your preferred service.
- Download a print‑ready PDF
- Post it yourself (standard, tracked, or signed‑for)
- Fastest if you already have access to a printer
Print + post
£11.99
Best if you don’t have a printer and want us to handle printing and posting.
- We print the letter and post it for you
- Dispatch status shown on the success page (no email)
- No trips to the printer or Post Office
- Good for time‑pressed or printer‑less setups
Both options use the same letter content. Preview is the same for both.
Preview
Watermarked preview. Full letter generated after payment.
FAQs
What does ‘tidying the wording’ actually do?
After payment, we lightly rewrite the problem description and requested outcome to make them clearer, more neutral, and more formal.
We do not add facts, dates, legal language, or threats. The meaning stays the same – just written in a way that suits a formal letter.
Examples below are illustrative.
Before
“I’ve been messed around for weeks and nobody seems to care. This has been a nightmare and I’m fed up of chasing.”
After
“I have been experiencing ongoing issues for several weeks and have not received a satisfactory response despite repeated attempts to resolve the matter.”
Before
“I want my money back for the time this wasn’t working and I want this sorted ASAP.”
After
“I would like a refund or account credit for the period during which the service was not working, and for the issue to be resolved as soon as possible.”
Before
“The service keeps cutting out and I’ve tried restarting things and speaking to support already and it’s still happening which isn’t acceptable.”
After
“The service continues to disconnect intermittently. I have already restarted the equipment and contacted customer support, but the issue remains unresolved.”
What we don’t do
- We don’t add legal references or quote laws
- We don’t introduce new facts, dates, or amounts
- We don’t threaten legal action or escalation
- We don’t change what you’re asking for
The final letter reflects your complaint – just written in a clear, professional tone.
Why don’t you show the rewritten wording before payment?
To keep costs predictable, we only run the rewrite after payment. The preview shows the layout and a truncated version of your text so you can check formatting first.
Do I need to sign the letter?
No. A typed name is standard for printed correspondence and is accepted for formal complaints in the UK.
Do you email me a link to my order?
Yes. After payment, we send a single confirmation email with a private link to your order page (so you don’t need to keep the tab open). We do not email your letter or attach a PDF.